What Happens When the Future Finally Moves Into your Office?

The future didn’t arrive in a flying car. It came as a quiet little agent inside the company software — and before anyone noticed, it had flattened the pyramid, fired the middle, and started handing orders to the bottom. — YNOT!! When I was a kid, I watched The Jetsons and Star Trek and figured the future would show up wearing silver boots, flying cars, and a robot maid with more common sense than half the adults on television. What I did not expect was this: the future would sneak in through the back door of business software. It … Continue readingWhat Happens When the Future Finally Moves Into your Office?

What Happens When You Tell Your Agent to Talk to My Agent?

Have your agent talk to my agent — because by 2030, even lunch will need an API, a password, and two machines negotiating whether we humans are worth interrupting. — YNOT!! What happens when the receptionist, the manager, the scheduler, the buyer, the salesman, and half the boss all live inside the same invisible machine? By 2030, nobody says, “Call my office” anymore. They say, “Tell your agent to talk to my agent.” That sounds fancy, like something said by a man wearing glasses he doesn’t need. But it is not fancy. It is ordinary. It is how business … Continue readingWhat Happens When You Tell Your Agent to Talk to My Agent?